Corporate Health Partners in the News

Posted on December 20th, 2011 in Corporate Health Partners, Wellness Programs, Wellness in the News

A recent article in The Tennessean, Nashville’s daily newspaper, puts a spotlight on corporate wellness programs, and Corporate Health Partners—as well as client Couer Inc.— are front and center in the coverage.

The news story takes a look at the tactics and effectiveness of wellness programs at a handful of area businesses and offers insights from some of Middle Tennessee’s leading voices in the corporate wellness arena. Corporate Health Partners’ own V.P. Jeremy Curtis is quoted in the lead-in, as part of the recounting of Couer Inc.’s employee wellness program that’s now in its fifth year.

From ideas on incentives and program parameters to information about results and realistic goals, this article is a helpful reference point for businesses considering the launch of a full wellness program for employees. To read the full story, click here.



Should a Fully Insured company do wellness?

Posted on November 24th, 2010 in Brokers, Employee Benefits, Employee Productivity, Insurance Carrier, Uncategorized

Fully insured employers (and their brokers) are often reluctant to implement wellness because their health insurance premiums are determined more or less by the claims of all the employers in the carrier’s risk pool.  That’s usually condensed into the sentence, “I’ll never see an ROI”.  Conventional wisdom is that any savings from a healthier workforce fall to the insurer’s bottom line, not the employer’s.  Therefore, it might be logical to think that it should not be employers, but insurers, that should invest in wellness to improve their profits.  However, most carriers use wellness only as a loyalty program – not for reducing healthcare costs, as covered in a recent blog post.

Most fully insured employers we have encountered do not get serious wellness programming from carriers… so what is the business case for running a program on your own dime?  Wellness WILL still help control health insurance costs, but the biggest pay-off for wellness is NOT the direct cost of health insurance… that’s just the tip of the iceberg.  Here’s the reasoning:

Direct Costs to the Health Plan

1.     Even though the smallest fully-insured employers’ premiums are based entirely on the experience of the whole risk pool, carriers watch each employer’s experience, which can be so much worse than the pool that it becomes virtually impossible to shop plans.

2.     As the number of covered employees increases, there is a point at which carriers start to increasingly adjust premiums according to each employer’s claims experience.

3.     There is a point at which the number of covered employees is sufficient for carriers to adjust premiums entirely based on the employer’s own claims experience.

4.     Some carriers are reportedly beginning to give 2-4% discounts off the nominal increase in premiums for wellness programs they feel are effective.

Indirect Costs and Other Reasons

1.     The indirect costs of poor health, such as absenteeism, workers comp, STD, LTD and presenteeism, are 3 times the direct costs of health insurance. (See figure below and study from Harvard Business Review).

2.     Wellness programs improve morale.  Happy workers are more productive.

3.     Employers need wellness for the same reason that they need benefits – to attract and retain the best employees.

4.     The smaller the firm, the health and productivity of each person become even more important.  Taken to the limit, if the sole employee in a one-person firm goes down, it’s out of business.

5.     Michael O’Donnell found that culture is the single most important determinant of the success of a wellness program, and culture is much quicker and easier to improve in smaller organizations.

What does the fully insured CEO at Haulers Insurance Company think?   Read the first paragraph.




Free Wellness from your Insurance Carrier

Posted on November 24th, 2010 in Brokers, Employee Benefits, Employee Relations, Insurance Carrier, Wellness Programs

In the past few years, many health insurance carriers have begun offering wellness tools to their customers – often at no additional cost.  It has a lot of appeal to overworked HR managers who often have little training or experience with wellness.  Here’s why it’s appealing:

  1. It’s “free”  (I would bet the farm the costs are baked in somewhere)
  2. It looks sexy
  3. It’s integrated with the health plan
  4. It’s reportedly “turnkey”

In reality, expecting these free wellness tools to get results is like dropping your child off at the school library (complete with computers, phones, books, etc) each fall and expecting an honor student when you pick them up the next year.  Much of the information and supplies are there, but there is no curriculum, no motivation, no regular accountability, celebration, no social support, etc.  Students need teachers.  Athletes need coaches.  I don’t recall John Wooden winning 10 championships over the phone.

Then why do they offer it?  I recently read a great blog entitled, “Ten Reasons Why Fully Insured Commercial Health Insurers Don’t Offer Worksite Wellness Programs For Their Customers”.  I probably would have called it, “Why Wellness from Most Insurers Is Only Window Dressing”.  As health insurance carriers consider how to grow their profits, there are quite a few factors that impact profits ahead of wellness.  In a webinar where Andrew Sykes, a well-known actuary, spoke about the carriers’ motivation for wellness, he assured the audience that carriers were truly serious about wellness.  They want sexy wellness tools to attract and retain their clients who are interested in wellness.  However, they really don’t care if the tools get results. After all, what’s their motivation for reducing claims?  When claims go up, their revenues and profits go up proportionately.  Their motivation for doing wellness is more likely customer loyalty – like frequent flyer programs.

Where does wellness stack up on the priority list as carriers try to boost profits?  Number FIVE.

1. More accurate underwriting

2. Better provider network with deeper discounts

3. Favorable plan designs that shift cost to employees

4. Efficient claims management

5. Wellness tools or budget

Unfortunately, many employers take the easy bait, and they loose several years of progress before they learn that wellness from carriers is only one-size-fits-all tools. It doesn’t do much to gain the trust of employees either, who are wary of carriers gaining more information about them.  Once again, there are no free lunches…





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